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Service Management

Every service stage.
One shared record.

Orchestrate appointments, inspections, estimates, customer approvals, technician work and handover from one backend-authoritative service record.

Request a Demo ↗See How It Works →
Made for your operation

Practical tools for a connected workshop.

01 /

Before work begins

Receive appointments, check in the motorcycle, capture its condition and odometer, then prepare the Job Card and estimate.

02 /

When work changes

Let the technician report an additional defect. The advisor reviews and prices it, and the customer approves or declines.

03 /

Before the vehicle leaves

Complete authorized Quality Check, prepare the final bill, record payment and complete delivery.

  • Role-specific access across all three interfaces
  • Estimate and Additional Work approval history
  • Service history and next-service information
End-to-end orchestration

From Booking to the Next Service.

  1. Customer Books Service
  2. Dealer Receives Appointment
  3. Vehicle Check-In
  4. Inspection
  5. Job Card & Estimate
  6. Customer Approval
  7. Technician Assignment
  8. Work Execution
  9. Additional Defect / Customer DecisionWhen required
  10. Quality Check
  11. Final Billing
  12. Payment
  13. Vehicle Delivery
  14. Service History
  15. Next Service
Additional Work

A new finding.
A clear customer decision.

Keep unexpected work transparent, from a technician’s finding to the customer’s authorization.

  1. Technician Finds Defect
  2. Records Details / Photos
  3. Advisor Reviews and Prices
  4. Customer Receives Additional Work Request
  5. Customer Approves or Declines
  6. Staff and Dealer are Updated
  7. Decision Retained in Service History
Additional Work · Awaiting decision

Front brake pads need attention

The technician records the finding and condition photos. The advisor reviews the details and prices the proposed work before sending it to the customer.

₹1,250 illustrative estimate

Parts and labour shown for review.

ApproveDecline

Either decision is retained in service history and shared with the dealer and staff.

Example request; not an actual service quotation.

A transparent digital authorization trail keeps the decision visible to everyone involved.

Plan your rollout

Start with your operation.

Business capabilities depend on onboarding, enabled modules, roles and dealer configuration. Confirm your rollout scope in a demo.

Business overview →Staff App →Customer experience →Integration scope →
Let’s talk about your workshop

See what connected service can look like.

Request a Demo ↗